Returns & Exchanges

At Groomie Club, we want you to be completely satisfied with your grooming experience. If you are not 100% happy with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all components and accessories are included.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.